Our services

At Tonia HR Consulting & Mediation Solutions Ltd, we offer a wide range of HR consultancy and workplace mediation services tailored to meet the unique needs of each organisation. Whether you need strategic HR advice, hands-on support for employee relations issues, or expert conflict resolution, we’re here to help you build a stronger, more resilient workplace.

HR consultancy

Our core
HR services

We support organisations of all sizes with practical, legally sound, and people-centred HR solutions.

Employee relations

Advice and support on disciplinary processes, grievances, capability issues, and conflict resolution.

HR investigations

Independent and thorough investigations into workplace complaints, misconduct, or employee concerns.

HR policies & documentation

Development and review of handbooks, contracts, and policies to ensure compliance with employment law and best practice.

Planning & talent management

Strategies to attract, retain, and develop top talent, including succession planning and performance frameworks.

Leadership  coaching

Bespoke coaching for managers and leaders to improve confidence and capability in managing people.

Equality, diversity and inclusion (EDI)

EDI strategy development, audits and training to build inclusive and equitable workplaces.

HR project support

Delivery of people-related projects such as restructures, change management, TUPE and culture transformation.

Mediation

Workplace
mediation services

Conflict at work can be disruptive and emotionally draining—for both individuals and teams. Mediation offers a confidential, structured and impartial process to help resolve conflict before it escalates.

One-to-one pre-mediation meetings
Facilitated joint mediation sessions
Written outcomes and post-mediation follow-up
Conflict coaching for individuals or teams
Mediation training for managers and HR professionals



Mediation is especially effective for interpersonal conflicts, communication breakdowns, or team disputes. It promotes mutual understanding, reduces formal procedures, and helps restore working relationships.